A channel from factory to brand, and a record of everything that passes through it.
Two modes, one system
Incident mode
When a CVE hits a chipset, SDK or platform
- One structured question to each affected factory, in Chinese and English
- The factory answers once per firmware family with a VEX status
- Every linked brand sees its affected SKUs and firmware versions
- The CRA clock starts and stays visible
- A pre-filled ENISA packet for the 24-hour and 72-hour reports
Year-round mode
Every other day of the year
- A live map of SKUs, firmware families, suppliers and ODMs
- Every question and answer kept with timestamps
- VEX statements and SBOM-linked status per family
- Firmware updates, supplier changes and support periods recorded
- Evidence ready for retailers, tenders, auditors and Notified Bodies
Built around firmware families, not SKUs
You link each SKU to the family it runs. The factory confirms which families it maintains and which versions are current. From then on, one answer per family reaches every SKU and every brand that depends on it, without anyone retyping it.
It also makes the hidden structure of your catalogue visible: which products share code, which factory carries the most of your range, and where a single chipset advisory would hit hardest.
An incident, step by step
Step 1: The question goes out
A brand, a consultant or VexRoute raises a vulnerability against the firmware families it may touch. Each factory gets one bilingual request, not twenty.Step 2: The factory answers once
R&D answers per family: not affected, affected, fixed or under investigation, with a justification, versions and mitigation in Chinese or English.Step 3: Every brand is covered
The answer is routed to every linked brand and mapped to its own SKUs. Brands never see each other. The CRA clock is visible from awareness onward.Step 4: You report with confidence
Your ENISA packet arrives pre-filled. You review, add what only you know and submit through the single reporting platform. Everything is logged.
The ENISA packet, pre-filled
Early warning draft
Due in 17 h 42 min
- Product and affected SKUs
- CAM-210, CAM-220 (IPC-T31 v4.2)
- Firmware versions affected
- 4.2.0 to 4.2.6
- Supplier statement
- Affected. Fixed in 4.2.7. ODM A, answered 08:14 CST
- Mitigation available to users
- Update to 4.2.7; disable remote access until updated
- Member states where the product is available
- You confirm
- Suspected malicious or unlawful act
- You confirm
Illustrative draft. Field names simplified.
The parts that depend on the factory, such as which products and versions are affected, what the supplier says, and what users can do, are filled from the factory's answer, with the source and timestamp kept alongside.
The parts only you can decide stay with you: where the product is sold, whether you suspect malicious activity, and anything your consultant advises you to add.
The same draft grows into the 72-hour notification as the factory updates its answer, and into the final report once the fix ships.
The evidence trail
| SKU | Firmware family | Supplier | VEX status | Latest answer |
|---|---|---|---|---|
| CAM-210Indoor camera | IPC-T31 v4.2 | ODM A, Shenzhen | Fixed | Firmware 4.2.7 shipped |
| CAM-220Doorbell camera | IPC-T31 v4.2 | ODM A, Shenzhen | Fixed | Same family, same answer |
| SEN-04Door sensor | ZB-Lite 2.x | ODM B, Dongguan | Not affected | Chipset not used |
| PLG-11Smart plug | WB3S-Plug 1.9 | ODM C, Zhongshan | Under investigation | Answer due in 6 h |
| HUB-01Home hub | Linux-GW 5.1 | ODM A, Shenzhen | Affected | Mitigation published |
VEX and SBOM, without the jargon
- Not affected
- The vulnerable component isn't compiled into this firmware family.
- Affected
- The vulnerable code is present and reachable. Mitigation advice attached.
- Fixed
- Resolved in firmware 4.2.7, released to brands on the date recorded.
- Under investigation
- R&D is checking. The factory commits to an update time.
Factories answer with one of the four standard VEX statuses and a short justification. That keeps answers comparable across suppliers and exportable to the formats your customers and tools expect.
Where an SBOM exists, VexRoute links it to the firmware family, so a status can point to the exact component it concerns. Where one doesn't exist yet, you can still start, and add it later. SBOMs become mandatory under the CRA from December 2027.
Security and data handling
- Brands never see each other
- The factory answers once per firmware family, but each brand only sees its own SKUs, questions and evidence. Customer lists stay private.
- Factories share answers, not source
- No source code is needed. Factories answer about families they already supply, and choose what supporting detail to attach.
- Least access by default
- Access is scoped per organisation and per role, so purchasing, compliance and factory R&D each see what they need and nothing more.
- Every change is logged
- Answers are versioned, never overwritten. Who said what, and when, is part of the record. That's the point of an evidence trail.
- Encryption and hosting
- Encryption in transit and at rest is a baseline, not an upgrade. Hosting, data-residency and security documentation are available on request for your procurement and security review.
Integrations
- Coming soon
SBOM import
CycloneDX and SPDX files linked to firmware families, so statuses tie to components.
- Coming soon
VEX export
Export answers as CSAF VEX or OpenVEX documents for your own tooling and customers.
- Coming soon
Reporting packet export
Structured export of the early-warning and notification fields, ready to transfer into the single reporting platform.
- Coming soon
Advisory intake
Watch chipset vendor and platform advisories, and suggest which firmware families to ask about.
- Coming soon
Factory-side messaging
Notifications through WeCom, Feishu, DingTalk and email, so R&D sees questions where they already work.
- Coming soon
Ticketing
Push incidents and answers into Jira or ServiceNow on the brand side.
Need something else connected? Tell us what you use.
See it against your own catalogue.
Map your SKUs, connect your factories and have a working CRA response channel in place. Talk to us about your range and we'll show you VexRoute on your own products.
Or write to menachem@vexroute.com.

